Office of Student Support & Success
Contact Us:
- Office of Student Support & Success
- 800 Linden Street
- 草榴社区, PA 18510
- The 草榴社区
- Phone: 570.941.4038
- Fax: 570.941.4154
- osss@scranton.edu
Information About Disability Services
The Office of Student Support and Success (OSSS) works with students to provide support they may need to have a rewarding and successful experience at 草榴社区. The OSSS is home to the University’s ADA Committee which determines whether a student is eligible for services and, if so, coordinates appropriate accommodations based on documentation provided by the student and other relevant professionals. We are fully committed to offering our students with disabilities access to programs, facilities and services on an equal opportunity basis.
With respect to privacy and confidentiality, OSSS reviews and maintains disability-related documentation and information in the most safe, secure, and effective way possible, by employing a widely-used software product called Accommodate by Symplicity. Disclosures of specific health/learning issues to the OSSS will be held confidential and will not appear on a student’s college record.
Information for Students
Welcome New Students!
It is the responsibility of the student to initiate the ADA interactive process by contacting and meeting with a OSSS staff member at the beginning of each semester, or when otherwise appropriate.
For more information about academic and non-academic accommodations, please visit
We are looking forward to working with you!
For Current Students with Accommodations
If you have been granted academic accommodations, you will be sent an email at the beginning of each semester reminding you to schedule an appointment with a OSSS staff member to complete your faculty notification letters.
If your accommodation(s) needs to be adjusted, please send updated documentation to the OSSS for review by the ADA Committee.
If you have any questions about accommodations at 草榴社区 based on a disability or temporary impairment, feel free to visit the links below. If you have any questions, please send them to disabilityservices@scranton.edu.
You must take the initiative! This site is a valuable resource; however, it is not a substitution for a personal meeting with an OSSS staff member.
Information for Faculty
Following are resources for Faculty on the Accommodate system, as well as other information related to students with disabilities.
Academic Accommodations at the University - Understanding Faculty Responsibility and ADA Compliance
Please review the to learn about the academic accommodations process at The 草榴社区.
How to Review a Student Accommodation Letter
Please follow the steps outlined in the How to Review Student Accommodation Letter document.
How to Review/Approve an Exam in the OSSS - Test Room Booking
The OSSS website has a .pdf document with step-by-step instruction. The file can be accessed here.
How to Upload an Exam
The step for uploading an exam can be accessed in the How to Upload an Exam document.
How to Check Brightspace Exams
Exam Checklist for Instructors including Special Access Information
Checklist for Exams Requiring Special Access (Short version)
Syllabus Statements for Accommodations, Writing Center, Mental Health, and Academic Honesty
More Information
Confidentiality - Confidentiality of your students' information is essential. At no time should the class be informed that any of your students has a disability, unless the student makes a specific request to do so. All disability related information that your student gives to you is to be used specifically for arranging reasonable accommodations for your student's course of study.
Faculty Notification Letter - The OSSS will provide Faculty Notification Letters, also referred to as Semester Agreements, for all students whose requests have been processed and approved. This letter will not indicate the student's diagnosis but will include their approved accommodations. Students with approved accommodations are instructed to request their semester agreements via our Accommodate Platform and are encouraged to schedule an appointment with a OSSS staff member at the beginning of each semester to discuss any changes to their accommodations. The OSSS also recommends that students discuss the management of their accommodations during their instructors' office hours or by a special appointment.
*Students who request accommodations but do not have Faculty Notification Letters should be referred to the OSSS to undergo a review process.