Bursar
- General Information & Staff
- Tuition & Fees
- Financial Hold Information
- Methods of Payments Accepted
- Refund Information
- Withdrawal Refund Information
- Tuition Protection Plan
- Tuition Discount Programs
- Graduate Tuition Guarantee Program
- Royal Card Deposits
- Common Forms
- Important Links
- 1098T FAQ
- Financial Aid
Contact Us:
- St. Thomas Hall, Room 103, 800 Linden Street
- 草榴社区, PA 18510
- The 草榴社区
- Phone: 1-888-SCRANTON or (570) 941-4062
On-campus Student Course Withdrawals/Credit Balances and Refunds
Online Student Course Withdrawals/Refunds
Students who withdraw from either a single course or from an entire schedule may be granted a refund based on the date of withdrawal. Depending upon the date, the student may be responsible for between zero and one hundred percent of the charged amount.
Refund Schedule:
Fall and Spring Terms:
- Before the 1st day of classes through and including the 10th calendar day of the term
- 100% refund
- Through and including the 17th calendar day of the term
- 75% refund
- Through and including the 24th calendar day of the term
- 50% refund
- Through and including the 31st calendar day of the term
- 25% refund
- Beyond the 31st calendar day of the term
- No refund
Summer and Intersession Terms:
- Before the first day of classes and to and including the first 3 days of the term
- 100% refund
- Through and including the 4th calendar day of the term
- 50% refund
- Beyond the 4th day of the term
- No refund
Credit Balance Policy
Title IV Credit Balances
If a credit balance remains on a student account after billed tuition and fees are fully paid and the credit balance is the result of Title IV funds only, the refund is automatically generated on a regular basis to the student. Students are responsible for any changes that may occur after the refund is processed. Refunds are generated through the Student Choice Refunds System through Nelnet Business Solutions.
Other Credit Balances
If a credit balance remains on a student account after billed tuition and fees are fully paid, the resulting credit balance can be refunded to the student to apply to other cost of attendance expenses, or the funds can be transferred to the student's Royal Card. Students can request the refund in person, via telephone, or by emailing the Bursar's Office. Students are responsible for any changes that may occur after the refund is requested. Refunds are generated through the Student Choice Refunds System through Nelnet Business Solutions via check or direct deposit based on how the student has setup their account. If no refund is requested, the credit will be applied to the next semester's tuition and fee charges. Credit balances are automatically refunded when a student ceases enrollment.